If the crane with trolley is not working or functions other than as expected, this may be due to a malfunction on the trolley.
| Fault | Possible cause | Eliminating the fault | 
| Only for electric trolley EF: Trolley does not run in either direction, drive does not audibly switch on when activated on the pendant control | No mains voltage. | Check the electrical connection. See Connecting the drive to an ABUS crane or Connecting the drive to crane installations not made by ABUS. | 
| Electrical connection is not correct. | Check the rotary field and phases. See Connecting the drive to an ABUS crane or see Connecting the drive to crane installations not made by ABUS. | |
| Fuses are defective. | Check fuses. | |
| Plug-in connection is not properly inserted. | Ensure the plug-in connection is fully inserted. See Connecting the drive to an ABUS crane or Connecting the drive to crane installations not made by ABUS. | |
| Broken conductor in the control cable. | Replace the control cable. | |
| Pendant control is defective. | Replace the pendant control. | |
| Only for electric trolley EF: Trolley does not run in either direction, drive audibly switches on when activated on the pendant control. | Electrical connection is defective (2-phase running). | Check the electrical connection. See Connecting the drive to an ABUS crane or Connecting the drive to crane installations not made by ABUS. | 
| Fuse is defective. | Check the electrical connection. | |
| Connections on the drive: brake and star points are interchanged. | Connect the drive correctly. See Connecting the drive to an ABUS crane or Connecting the drive to crane installations not made by ABUS. | |
| Contactor is defective. | Replace contactor. | |
| Only for electric trolley EF: Trolley starts sluggishly. | Brake does not disengage. | See next point. | 
| Only for electric trolley EF: Brake does not disengage. | Electronics for brake are defective. | Measure the DC voltage on the brake. The voltage must be 180 V. If it is not, replace the electronics for the brake. | 
| Brake coil is defective. | Measure the electrical throughput. If the brake coil has no throughput, replace it. | 
| Fault | Possible cause | Eliminating the fault | 
| Only for electric trolley EF: Trolley only runs in one direction. | Switch block in pendant control is defective. | Replace the switch block. | 
| Broken conductor in the control cable. | Replace the control cable. | |
| Contactor is defective. | Replace contactor. | |
| I-beam declines too far in one direction. | Align I-beam. | |
| If present: Travel limit switch activated. | Check the travel limit switch. | |
| Trolley is not running smoothly. | Flange is heavily soiled. | Clean the flange. | 
| Debris on flange. | Remove debris. | |
| Bearing on wheel is defective. | Replace bearing or side panel. |