If available, have the 
product number, serial number and customer number handy.
    Call the ABUS Service 
Centre:
─ Phone: +49-2261-37-237
    If calling outside the 
usual business hours, leave a message on the answering machine.
● ABUS Service will return your call promptly.
    If necessary, send a 
description of the problem by fax or e-mail:
─ Fax: +49-2261-37-265
─ E-mail: service@abus-kransysteme.de
    Call the local ABUS branch 
or crane service partner. 
Your local ABUS branch or crane service partner will provide details of contact data, contacts and availability.